We collect your personal information during the assessment, sign up and installation phases of our relationship. This includes your name, address, contact information, information about your current electricity usage, physical attributes of your house and payment information. All of this information is required to make the transaction between us possible. We ensure the safe storage of this information and don’t ever sell it on to others.
We also collect data about your water and energy usage once the system is installed. This allows us to calculate your monthly fee, monitor the health of the smart solar geyser, detect tampering and other indicators of abnormal use. We also use this information to improve and add to our equipment and services.