No. Through years of market and user research, we have learned that most South Africans don’t want to take out a loan for a solar geyser. No one wants to deal with the paperwork, or pay exorbitant interest rates to unsecured lenders and committing to a fixed monthly payment when you aren’t sure whether you’ll [...]
This is an example of how we have designed our sign-up process to match what is happening in your life. We realise that you didn’t plan for your geyser to burst and that you just want to get hot water tonight and get back to your life. You might not have the mindspace to properly [...]
You can terminate the contract at any time. You can either pay a cancellation fee and have us remove the system, or buy out the solar geyser and stop paying the monthly fee.
We constantly monitor the system to give you the best experience. You pay only for electricity saved: so if the system saves less, you pay us less. We’re in this together.
You’ll need to tell the new buyer about our agreement. We’ll then work with them to enter into a new agreement. If they decide to continue saving with us, you’re off the hook. If not, you’ll need to terminate the contract and either pay a cancellation fee or buy out the solar geyser. Our hot [...]
You start by signing a Temporary Geyser Agreement governing the installation and terms for the temporary geyser. Then you sign a Smart Hot Water Service Agreement governing the installation and terms for the smart solar geyser system and related services.